Paid

Invoice

From:

721 Amsterdam St.
Woodstock, IL 60098
P.(847) 450 7850

ServiceFirstUSA@gmail.com
24/7 Dispatch: +1 (866)922 2580

Invoice Number INV-2941
Invoice Date February 2, 2024
Due Date February 12, 2024
Total Due $0.00
To:
Solazo

5600 S Pulaski Rd, Chicago, IL 60629

Solazo MAU Trouble shooting- found anti defrost board shutting off the unit when temperature is below 30 F, I have disabled the anti defrost control.

Joel's notes:  the unit has been running  good ever since that control was removed, I think is best to leave unit running without it, I've also doubled checked with tech support and they agree.

Hrs/Qty Service Rate/PriceAdjustSub Total
1 Service Call- No heat/ no MAU air

Called- tech support on hold for 45mins. Reseted unit and it started working again.

$185.000%$185.00
1.5 Service Call - MAU running continuously with out exhaust fans.

Reseted system- Called tech support, based on the alarm code they suggested that the cat 5 wire between the control cabinet and the MAU was faulty. I tested the wire and replaced the terminals, restated system= OK

$185.000%$277.50
2.5 Service Call- MAU no heat: outdoor temp 12F.

Troubleshooted system found alarm code, failure to ignite, system lock out, after intensive troubleshooting , I found that the anti frost board was locking out the unit and would not reset even when the system was restarted. I bypassed the control and restarted the unit. Unit is woking good, I do believe that this control is not needed and should be eliminated from the system, its been almost 2 weeks and we haven't had any problems with the unit since the control was removed.

$185.000%$462.50
3 Travel and Tolls $35.000.00%$105.00
Sub Total $1,030.00
Tax $0.00
Paid -$1,030.00
Total Due $0.00

To pay by check, please mail your payment to:
JCM Services Inc. dba Service First USA
721 Amsterdam St.
Woodstock, IL 60098

For direct deposit:
Account number:934032491
Routing number: 071000013
For credit card payments:
https://www.servicefirstusa.com/credit-card-authorization/