FAQ

You have questions, We have answers!

Frequently Asked Questions:

What is your hourly rate?

  • We have a variable hourly rate that ranges between $145 to $285 per hour, and that depends on equipment type, location, voltage, level of danger and time of the day. Once we have that information, we will be able to provide you with your hourly rate for service, in most cases once we know exactly what the problem is, you will be given a flat fee for the job.

What is your service charge?

  • We have a minimum charge per service of $185 and that includes the first hour of troubleshooting, must problems are found within the first hour. However, the customer will be notified if additional troubleshooting time is needed.

What is your travel fee charge?

  • Our travel fee charge is $1 per mile: for example, if the service location is 35 miles away from us your travel fee will be 35 dollars.

What is your warranty for repairs?

  • Our standard warranty for any repair is one year, parts and labor. Please note that the warranty is for the part or equipment we installed or repaired and not for the entire system.

What if I cancel the service, would I still be charged?

  • If your call was for emergency service and you cancel the service as the technician it’s on its way, you will be charged $185. cancellation fee. Any service requested must be canceled 6 hours before service time scheduled in order to avoid cancelation charges.

Do you do free estimates?

  • Yes, we do free estimates on new installation and retrofits, however, if you are calling because you need an estimate on fixing a piece of equipment, that is considered a service repair and we can not provide you with a free estimate.

What area do you work?

  • We are a Chicago based company with a wide network of MEP Contractors and service technicians, our company is constanly growing and we offer service in various cities of the United States
  • Call 1 877 262 2606 to confirm we service your area.

Is your company union?
-No, we are a private independent licensed MEP contractor.

What forms of payment do you take?

  • We accept Visa, MasterCard, American Express and company checks.

Ready to talk? Give us a call!

1877 287 2606